Contact Us

We are always here to help our customers if there are any issues with your purchase. If your order was missing an item, an item arrived damaged, the delivery is being delayed, or anything else you require assistance with, please feel free to contact us.

Our customer service team are open Monday to Friday 9am - 9.00pm (GMT+8) and you can email us directly at rubiecostume@gmail.com or fill out the form below. We're here to help you!

If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you! All emails will be answered within 24 hours (business days).