About Us

Welcome to Rubie Costume, your trusted online fashion e-commerce destination for high-quality, affordable costumes and apparel. 

We started as a collaborative venture with other brands for costume production soon evolved into a direct-to-customer model - allowing us to design, produce, and deliver our own line of apparel, cutting out middlemen to offer unbeatable value without compromising on quality.

Our diverse collection includes cosplay costumes, elegant princess dresses, stylish swimsuits, comfortable full bodysuits, cozy onesie pajamas, daily wears, holiday dress-up, and more - ensuring every customer finds something that suits their taste and needs.

We believe that a great online shopping experience goes beyond just quality products. That's why we pair our well-crafted apparel with exceptional customer service, dedicated to supporting you every step of the way. Whether you have questions about product details, pricing, or delivery timelines, our team is here to help — reach out via email, live support chat, or submit an online ticket, and we'll respond promptly.

In case of dissatisfaction with our costumes (excluding custom-made costumes and underwear), kindly reach out to our customer support team for assistance with the return and refund process.

Contact Us

If you have any questions regarding this shipping policy or its implementation, you can simply email us at rubiecostume@gmail.com.